When You Are Tired of Dealing With Unreliable Computer Consultants Who Are Impossible To Reach, Nickel and Dime You Over Everything, and Fail To Deliver The Level of Service You Expect...
Then It’s Time You Give Us A Call
No Other IT Consulting Firm In North East Ohio Can Touch Our Lightning Fast Response, Customer Service, Or Ability To Deliver Hassle-Free Technology Solutions That Work EXACTLY The Way You Want At A Price That You Expect
Keywords: computer repair, networking, network, PC, Cleveland, computer support, managed services, remote backup, offsite backup, Spam removal, internet, helpdesk support
Interview Q&A
How long have you been in business?
Since 1995
What is your primary product or service?
Information Technology Support
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Hired by Electronic Data Systems in 1986
Hired by Office Max in 1999 as Director of Computer Operations
Hired at System Care as President/COO in 2001
How do you differentiate yourself from other businesses in your category and area?
We respond to all requests within one hour. We maintain our own helpdesk staff in house. We provide fixed fee services and include hardware as a part of that fixed fee.
How many locations do you have and do you have plans to expand?
One location. Located in Westlake Ohio
What type of payments do you accept?
Credit Card, checks, cash, Money orders
Which areas do you service?
Greater Cleveland
Who owns your company or runs daily operations?
Walter Ely
What are your hours of operation?
Monday - Friday 8:00 - 5:00